The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Garden Dining
“The food served in the serene garden was simply exquisite and beautifully presented, making every meal a good experience.” view full review
Really good Porter Service
“The porters were incredibly attentive, especially the Scottish gentleman who went above and beyond to assist with our bags and arrange our boat tour!” view full review
Elegant Room Design
“Our room was elegantly decorated, offering a cozy and luxurious atmosphere that made our stay truly nice.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Allergy-free rooms
Lift
Currency exchange
Hairdresser
Coffee shop
Fireplace
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Key access
Sports & Fitness
Fitness centre
Cycling
Guest Parking
Electric kettle
Services
Paid airport shuttle
Valet parking
Pet amenities available
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Babysitting/Child services
Playpen
Children's buffet
Board games
Game room
Spa & Leisure
Sun terrace
Garden area
Spa & wellness centre
Pedicure
Manicure
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Make up services
Room features
Air conditioning
Heating
Mini-bar
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Dining table
Ironing facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
CD player
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
Prinsengracht 323,
Amsterdam,
Netherlands,
1016 GZ,
North Holland
Map view
Prinsengracht 323,
Amsterdam,
Netherlands,
1016 GZ,
North Holland
Prinsengracht 287 Aan de voet van de #Westertoren en #Anna Frankhuis
Pulitzer's Bar
170 m
Keizersgracht 234
Amigo Restaurant
170 m
Prinsengracht 188
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
7.8/10
Very good
Rooms
7.0
Location
8.1
Service
8.7
Dining
7.9
Guest reviews
7.8/10
based on 7 reviews
9.0
9.0/10 based on 1178 reviews
Danielle
United States,
March
2024
8.2/10
I absolutely loved staying at this hotel! The location was perfect, right by the Prinsengracht canal, and the rooms, although small, oozed charm and coziness, truly capturing the essence of Amsterdam. The service was exceptional, with the staff going above and beyond to ensure a memorable stay.
Rooms
8.0
The rooms, although small, overlooked the Prinsengracht canal, providing a true Amsterdam experience. We were offered a coupon for a coffee while waiting, showing great customer service.
Service
9.0
The staff here are incredible! Always friendly, approachable, and well-informed. They really made our celebrations in Amsterdam special by ensuring everything was perfect.
Location
7.0
Being close to the Anne Frank Museum and surrounded by fantastic shopping made the location ideal. However, the waiting time in the restaurant was a downside.
Dining
8.0
The breakfast buffet was lovely with a great selection of hot and cold options. The view of the canal from the dining area was simply delightful. However, it was a bit on the pricey side.
Facilities
9.0
The facilities were fantastic, especially the view overlooking the Prinsengracht canal. The hotel offers a great balance of comfort and convenience.
Sean
United Kingdom,
February
2024
8.2/10
The hotel offers outstanding service with friendly staff always ready to assist efficiently, although some requests may be forgotten occasionally. The rooms, while maze-like and lacking space, are kept freezing even when the heating is on. The location is central and convenient, perfect for exploring the city, with unique features like a broad courtyard for relaxation. The dining experience is fantastic with a great variety of choices. However, some aspects can be overpriced.
Rooms
6.0
Rooms are configured in a maze-like way and lack space, making them feel cluttered, even when heated to a freezing temperature.
Service
8.0
The service provided is outstanding with friendly and efficient staff, always present to help guide you. Occasionally, requests might be forgotten or responded to late.
Location
9.0
The hotel's central location offers a spectacular setting with a broad courtyard, perfect for relaxation, just in front of the canal. This is our favorite part of the city.
Dining
9.0
The dining experience is fantastic, offering a wide selection of delicious choices, including hot options made to order and a lovely continental selection. The staff are attentive and remember personal preferences.
Facilities
9.0
Facilities are fantastic, offering a range of services such as room service, car hire, dry cleaning, and more.
John
United Kingdom,
October
2023
8.8/10
The hotel was a luxurious and quiet oasis in the middle of a busy city. The rooms were spacious, clean, and filled with lovely touches like a cocktail bar, robes, slippers, and all the amenities you could need. However, my room was placed on another floor despite my clear request for proximity.
Rooms
9.0
The rooms were luxurious, clean, and with thoughtful touches.
Service
8.0
The service was very friendly, helpful, and informative.
Location
9.0
The location was superb and convenient for exploring Amsterdam, especially for a canal view.
Dining
9.0
The dining experience was exceptional and truly the highlight of my stay.
Facilities
9.0
The hotel offered a range of top-notch facilities exceeding my expectations.
James
United States,
August
2023
7.0/10
The hotel offers a mixed experience with rooms showing signs of wear and inconsistency in quality, alongside professional and helpful service. The location is fantastic for exploring Amsterdam, but noise from construction can be a disturbance.
Rooms
5.0
The rooms seemed tired with dirty walls and scuff marks, not up to a five-star standard. Quality varied depending on luck.
Service
9.0
The service was exceptional, with a professional and extremely helpful staff ready to assist with various needs.
Location
8.0
The hotel's location in the heart of Amsterdam is convenient for exploring popular attractions and enjoying the artsy details of the area.
Dining
8.0
The dining experience was very good with a great selection and attentive staff catering to every need.
Facilities
7.0
The hotel offers a range of facilities including room service, car hire, and laundry services for guests' convenience.
Ernie
United Kingdom,
July
2023
7.2/10
The hotel rooms were cool and quirky, well-stocked with lovely toiletries and complimentary amenities, but the noise from the street and a constant annoying sound were a drawback. The service was exceptionally friendly and accommodating. The location, although within walking distance of major centers, was overpriced. The dining options were fantastic but not up to the standard expected. The facilities were at par with the luxurious feel of the hotel.
Rooms
7.0
The rooms were cool and quirky, well-stocked with lovely toiletries and complimentary amenities, but the street noise and annoying sound were bothersome.
Service
9.0
The service was exceptionally friendly and accommodating.
Location
5.0
The hotel is within walking distance of major centers but considered overpriced.
Dining
7.0
The dining options were fantastic but not up to the expected standard.
Facilities
8.0
The facilities were at par with the luxurious feel of the hotel.
Virginia
United States,
July
2023
9.2/10
My stay at the hotel was truly delightful. The rooms were lovely and very quiet, providing a comfortable sleep away from any noise. The service was outstanding, with the staff making every effort to ensure our stay was pleasant. The location couldn't have been better, right on the canals surrounded by boutiques and excellent dining options. The dining experience was excellent, offering a tasty selection of dishes. However, the cost may be a bit high for some travelers. Overall, a great hotel with fantastic amenities and a perfect location.
Rooms
9.0
The rooms are of a good size with very comfortable bedding. Truly a cozy and peaceful retreat.
Service
10.0
The staff went above and beyond, even loaning us bikes to pedal through the city. They were incredibly pleasant and accommodating.
Location
10.0
The location is simply perfect, nestled in a quiet neighborhood yet close to many attractions, shops, and great restaurants.
Dining
8.0
The dining experience was excellent with a delicious selection of dishes.
Facilities
9.0
The hotel offers fantastic facilities, ensuring a convenient and enjoyable stay for all guests.
Phil
United Kingdom,
May
2023
7.4/10
The hotel has a quirky charm with delightful rooms but lacks views despite the price. The service is top-notch, yet a bit condescending in offering additional services at a cost. The location is ideal, nestled between historic canals in a safe neighborhood. The dining experience is a mixed bag, with impressive selections but lacks warmth. The facilities cater to essential needs but could use an upgrade in certain areas.
Rooms
7.0
The rooms are charming with unique decor, like the two gargoyles stacked with books, making them a cozy retreat.
Service
8.0
The service provided is outstanding with a cheerful and helpful demeanor, although additional services come at a premium.
Location
9.0
The hotel's location is perfect, right in the heart of the historic Prinsengracht area, close to attractions and nestled between beautiful canals.
Dining
6.0
The dining experience offers a good variety of choices, but lacks a welcoming atmosphere to truly enjoy the meals.
Facilities
7.0
The hotel provides essential facilities for a comfortable stay, but might need some improvements to enhance the guest experience.